Level 1 Certificate in Introduction to the Facilities Industry – Servicing conferences and meetings

It is for candidates who are new to the industry and need to have a good basic understanding of different places of work, job roles and the importance of team work and communication; health and safety legislation and be able to follow safe working practices across the facilities industry; the importance of hygienic practices in the prevention and control of contamination and cross infection and, introduces the candidate to the role of staff in supporting conferences and meetings.

Entry Requirements

By diagnostic test to establish English Language Skills

Qualification Structure

(Trainees can take the full qualification of 65 hours (2 weeks) or individual units on request)

Health, safety and security in the facilities industry 20 hours (3 days)

Know relevant health and safety legislation for working in the facilities industry
Know how to work safely in the facilities industry
Be able to work safely in the facilities industry
Know how to maintain safety and security in the facilities industry

Workplace hygiene in the facilities industry 15 hours (2 days)

Know why it is important to keep clean and hygienic in the workplace
Know the use of Personal Protective Equipment (PPE) within the facilities industry
Know how to prevent and control contamination and cross-infection within the facilities industry

Introduction to working in the facilities industry 15 hours (2 days)

Know about employment in the facilities industry
Know how to work as part of a team

Servicing conferences and meetings 15 hours (2 days)

Know the role of staff within conferences and meetings
be able to set up and clear a conference or meeting room

The City & Guilds Group is a global leader in skills development and we work with governments, businesses and education centers. Helping people achieve their potential through work-based learning is core to what we do.