Associate Diploma in Facilities Services

Provide trainees new to facilities management sector with a range of essential skills they are likely to need to perform successfully in their career role in the facilities management industry. This qualification will provide students with a foundation understanding of workplace and facilities management, health and safety, and service delivery.

Entry Requirements

High school certificate plus High A2 English Language level (diagnostic assessment to be undertaken on application) Fast-track available.

Method of Study and Assessment

    • Classroom: Blended classroom delivery, online learning, practical skills in realistic working environments
    • Workplace Experience: Trainees will be registered with employers or on a sponsorship program to allow them to undertake training before commencing their employment duties within the workplace or continue to further study.
    • Portfolio of evidence completed in the workplace plus multiple-choice questions

Education Partners

FHM are pleased to deliver this program in association with the Institute of Workplace Facilities Management (IWFM).

All students who are registered with FHM will be able to apply for membership to take their career in workplace and facilities management further with IWFM membership.

Let us support your professional development and help you to be the best that you can be.  Progression routes available at leadership and management levels on completion of the Diploma level course with FHM.

Qualification Structure

Core Skills

  • Intermediate English
  • Computer skills
  • Business transactions
  • Workplace training

Mandatory Units

  • Reduce risks to health and safety in the workplace
  • Promote and maintain service delivery

Group A

  • Develop customer relationships
  • Contribute to the effectiveness and efficiency of premises and facilities

Group B

  • Support the work of a team and develop yourself
  • Control the use of resources in a Property, Caretaking & Facilities Services environment
  • Maintain grounds of premises and facilities
  • Maintain site security and safety
  • Control the use of premises and facilities
  • Work safely at heights
  • Monitor and maintain electrical and plumbing services
  • Carry out maintenance and minor repairs
  • Operate plant to maintain the quality of pool water
  • Deal with routine waste
  • Deal with non-routine waste
  • Deep clean equipment in premises and facilities
  • Support the co-ordination of an event
  • Moving and transporting individuals within a healthcare environment
  • Transport physical resources within the work area
  • Clean and maintain internal surfaces and areas
  • Introduction to equality and inclusion in health, social care or children’s and young people’s settings
  • Provide reception services
  • Handle mail
  • Communicate effectively in the workplace
  • Working in Facilities Services
  • Health and Safety for Facilities Services
  • Working with customers and others in Facilities Services
  • Sustainability and environmental issues for Facilities Services

Important – This qualification includes a variety of BICSc units to underpin the learning criteria so trainees will be Licensed to practice cleaning science.

The Institute of Workplace and Facilities Management (IWFM) is the professional body for workplace and facilities practitioners.

We exist to promote excellence among a worldwide community of over 17,000 and to demonstrate the value and contribution of workplace and facilities management more widely.

The IWFM was established in 2018. It builds on the proud heritage of 25 years of the British Institute of Facilities Management.

Al Khobar
1 Year