Level 2 Award in Interpersonal Skills

This unit is concerned with increasing the learner’s knowledge in relation to effective workplace skills within the travel and tourism industry. Those choosing a career in this industry will benefit from a greater understanding of it’s framework to enable them to move forward both in their own career and in the levels of knowledge and service they are able to offer in the workplace.

Entry Requirements

By diagnostic test to establish English Language Skills

Qualification Structure

Be able to communicate effectively in travel and tourism workplaces
Be able to promote a positive self-image
Be able to present information effectively to others
Be able to work as part of a team

The City & Guilds Group is a global leader in skills development and we work with governments, businesses and education centers. Helping people achieve their potential through work-based learning is core to what we do.